7 Days Exchange Policy:

  • No cash refund except for no-stock item(s) . Refund process will take within 15 days.
  • No cash refund on any defective items. We will do exchange only.
  • No refund on issue for example on situations : change of mind or just don't like the item. But, we are willing to help on you on exchange.
  • No cash refund on not suitable, not match, change mind situation
  • The goods are customer’s responsibility until they have reached our warehouse. Please ensure to package your returned items properly in order to avoid damages. This include the boxes, packaging and tags. Sugarscarf is not responsible for any items that are returned with damage.
  • Shipping charges are to be borne by the sender.